Shipping & Delivery
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: Shipping delays may occur due to COVID-19. We appreciate your patience during these times.*
Domestic Shipping Rates
FREE shipping offer: We offer FREE shipping to anywhere in Australia (no minimum spend).
In-store pick-up is available. Please phone ahead to make sure we are open. The address is 60A Broadway, Glenelg South. Please have your order confirmation email with you when you come.
Sorry, but at this time we do not offer shipping outside of Australia.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
To view our Returns Policy, please click here.
If you have any further questions, please don’t hesitate to contact us at firstname.lastname@example.org